Support

The fastest way to get help is right inside Paratissimus™.

Report a Problem

Report tab (flag icon)

Found a wrong answer, a typo or a bug? Tap Report on the page where you saw it, pick what went wrong and send it.

Restore Purchases

Settings → Plans & Pricing → Restore Purchases

New phone, or reinstalled the app? Restore brings back a subscription bought with the same Apple ID.

Manage or Cancel a Subscription

iPhone Settings → your name → Subscriptions

Subscriptions are billed by Apple, so you change or cancel them in your App Store account settings.

Delete Your Account

Settings → Account → Delete Account

Permanently removes your account and its data from our servers. Deleting an account does not cancel a subscription; cancel that in your App Store settings.

Contact Us

For anything that can’t be resolved in the app, email us.

We usually reply within 24–48 hours.